n-BRFfptBeancustomerservice-012209 L.L. Bean ranks No. 1 for customer service

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FREEPORT — L.L. Bean was lauded for outstanding customer service in a National Retail Federation Foundation/American Express survey.
The fourth annual NRF Customers’ Choice survey, conducted by BIGresearch, revealed that shoppers believe the Freeport-based company delivers the best customer service in all retail formats.
Other winners included Overstock.com, Zappos.com and Amazon.com.