L.L. Bean No. 1 in service for 3rd straight year

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FREEPORT — L.L. Bean topped a national customer service survey for the third year in a row.

Bean was first in the National Retail Federation/American Express Customer’s Choice survey, followed by Overstock.com, Zappos.com and Amazon.com.

The survey of nearly 9,000 consumers was conducted by BIGresearch.