Wed, May 16, 2012

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No Sugar Added: Buy local (I dare you)

One of the reasons I moved to Maine was because it has coastline. It also has Portland, with a wonderful arts community and fabulous array of restaurants and shops. Particularly the shops in the Old Port. Fancy little boutiques, quaint bookstores and toy shops with finely crafted treasures.

When I first visited Portland, it was holiday time. December. I remember walking down Commercial Street and up through the maze of streets that make up the beloved Old Port.

I was taken in by the cobblestones, festive lights and the smell of the sea. It was magical. I wandered in and out of shops, browsing and buying trinkets for my children’s Christmas stockings. I think it may have even been snowing. It was like a fairyland to me – a scene from “It’s a Wonderful Life.” It felt like “home.” That was when I knew I could live here.

I’ve now been a Maine resident for nearly seven years, and have spent seven holiday seasons trying to spend my shopping dollars in the Old Port. And I realize one thing: Portland does not want my money.

For six years and nearly five months, I have been assaulted by those blue stickers that admonish us to “Buy Local.” Let me say here and now, in the presence of God and all of The Forecaster readers, “I would happily buy local if I could find a few stores that would stay open past dinner time.”

Every holiday season, I look forward to one or two holiday shopping trips in the Old Port. I’m not a mall person, and love the romance of Christmas shopping outdoors, wandering around while sipping a steamy hot cocoa. If it happens to be snowing, so much the better. Bring it on, I say.

But Portland seems to want me to shop at the dreaded mall. Or drive to New Hampshire or Massachusetts, where stores seem aware that staying open past dinner time during the month between Thanksgiving and Christmas means you may attract holiday shoppers. Which – hello! – equals holiday profits. Economics 101.

I remain befuddled by the entire situation. And I’m tired of the whining about buying local.

Last December, a friend and I got together for some spontaneous Christmas shopping and a dinner. As we wandered through the Old Port, darkness set in. But since that occurs around 4:15 in December, it wasn’t exactly time to roll up the sidewalks.

We saved our favorite shop for last, and as we turned the doorknob, were greeted by an anxious looking saleswoman who informed us they were closing. A handful of other shoppers were still milling about. The saleswoman jingled her keys like a prison guard as we almost apologetically said we’d just take a quick peek. I’d barely made it to the back of the store when another saleswoman hit the lights, thereby leaving a fellow shopper and me in semi-darkness.

They obviously wanted us gone.

Heaven forbid they stay five minutes longer and make a sale. Never mind that – when did it become good manners to throw customers out on the sidewalk? I imagine they didn’t own the store. At least I pray not, because that would be truly tragic.

I’m not proposing 24-hour shopping. Or Walmart hours. But I might suggest it would be profitable to stay open long enough for people who get out of work at 5 to have sufficient time to then spend some of the money they’ve just earned.

As we left, the saleswoman with the keys smiled awkwardly and said in a hushed tone, “Please do come back.”

To which I silently replied, “I wouldn’t wait up, sweetheart.”

I have accepted that my only local grocery store closes at 8 most evenings. Honestly, I think it promotes family togetherness. But please, it’s Christmas. I don’t know the numbers, but I imagine quite a large percentage of yearly retail profits are racked up during the happy holiday season.

So let’s get with the program, Portland. Take my money. Please!

Or I’m going to use those “Buy Local” stickers to decorate the gift boxes of the presents I just bought in Newburyport. At 8 o'clock at night.

Comments

Lightfailure says:

Well congratulations on a sickenly sweet snide article . It certainly got your point across that the world should revolve around you and your schedule.

You might suggest that it would be profitable to stay open , except that maybe it's not . Times are tough right now and Payroll is a tricky balancing act.

Your favorite last shop and your feelings are hurt that they are closing at the posted time? Beyond that tad bit of hypocrasy , your snide "I wouldn't wait up sweetheart" shows that your attitude is no different that the person you are complaining about . You see the problem with trying to take a moral high ground is that you have to actually act BETTER than the other people ...sweetheart.

Oh and your use of the words "admonishing us " and "wanting us" shows a conceit and ego that implies you are not as innocent as you claim. Buy Local encorages and trys to educate a populace that perhaps doesn't realize that sound fiscal business practices takes work , both for the Storefront AND the consumer... As a person who have lived and worked in Portland small businesses for almost 20 years I might suggest you understand the other side of the equation , that while you are busy trying to live your life , so are other people.

So be happy you went to NH , save some money on sales tax? (thereby not doing your part to help the state you claim to love), drive down there? ( nice waste of gas ).

We all have jobs ( for the record I have two ) we work hard , the difference seems to be that while some people work hard , you want the situation to change according to your needs ( see ego and conceit above).

Way to keep with the Holiday spirit , from my perspective your attitude is just as bad as the people you are "admonishing"

I hope that the world caters to your needs so you can have a happy holiday.

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David R. Hill says:

When I lived in Cape Elizabeth, I remember making a Saturday visit to the lumberyard in South Portland only to be greeted by a sign that proclaimed, "For your convenience, we have moved to Biddeford." No kidding. That was for my convenience. Who knew it would be more convenient to go to Biddeford?

Not all retailers give the gift of good customer service, and that's unfortunate. Most do try. But they all should read Ms. Amorello's piece and take heed. Her points are well made, from store policy through employee training.

As for Lightfailure, I would suggest s/he look at Ms. Amorello's website (irreverentwidow.com) and understand a bit about challenge, frustration, and survival in life.

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